We offer the following service types:
(1) Remote technical support: Our engineers will provide technical support through telephone, email, video call, remote link, etc for free.
(2) Return to the factory for repair: If the product has quality defects, it can be returned to the factory for repair after confirmation by our engineers. The round-trip cost is shared by both parties. It can also agree on other solutions.
(3)On-site maintenance: If we need to send an engineer on site, please provide a written report to our company for review. If our company thinks it is necessary, we will send engineers. The cost will be negotiated by both parties.